Privacy Policy
This Privacy Policy explains how HK Sales collects, uses and protects the information you share with us when you shop on this website.
Information We Collect
When you place an order, we collect your name, delivery address, phone number and email address. When you pay online, payment details are collected and processed directly by our payment gateway partner. We do not see or store your card, UPI or net banking credentials at any point.
We also collect basic technical information such as your browser type, device and pages viewed, which helps us improve the website.
How We Use Your Information
- To process, pack and deliver your order
- To send order updates over WhatsApp, SMS or email
- To respond to your questions and handle returns
- To detect and prevent fraudulent transactions
Sharing Your Information
We share your delivery details with our courier partners so that your order can reach you, and with our payment gateway so that your payment can be processed. We do not sell, rent or trade your personal information to anyone.
Marketing Messages
If you have opted in, we may send you occasional updates about new arrivals and offers. You can opt out at any time by replying STOP or using the unsubscribe link in the message.
Cookies
This website uses cookies to keep items in your cart and to understand how visitors use the site. You can disable cookies in your browser settings, though some parts of the website may not work correctly.
Data Security
This website runs on Shopify, and all pages are secured with SSL encryption. We take reasonable steps to protect your information, but no method of transmission over the internet is completely secure.
Your Rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Write to us using the details on our Contact Us page and we will respond within a reasonable time.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
